All consultations are in the form of a 10 minute appointment. Any urgent cases will be seen that day. If you feel that you may need more time to discuss all your issues with either the doctor or nurse please ask for an extended appointment. When booking an appointment it is helpful if you can let the receptionist know the reason for the appointment as some procedures can only be performed by certain staff and others require extended appointments such as cervical smears and spirometry.
If you are able to attend the surgery in the morning then please do so as the evening appointments are for patients who work. All appointments can be booked up to a year in advance.
Please contact the surgery if you do not have login details for managing appointments online.
Out of hours
There is a doctor on call 24 hours a day. In the case of a medical emergency or for medical advice please telephone the surgery on 01562 730303.
If the surgery is closed a recorded message will give details on how to contact the doctor on call. The ‘Out of hours’ service is organised by NHS Redditch and Bromsgrove CCG.
These are only for patients who are unable to get to the surgery for medical reasons only. Details will be requested to assess the urgency. If you require a home visit please telephone before 10am to arrange.
As we are a dispensing practice many of our patients are able to have their prescriptions made up at the surgery. We are not allowed to dispense to patients living less than 1 mile in a straight line from a chemist.
We issue 28 days supply at any one time.
The dispensary is open at the same times as the surgery: 8.30am – 1pm and 2pm – 6pm every weekday.
If you have any queries regarding your medication please telephone the dispensary on
01562 730 775.